Diagnostics

Many computers now come with built-in diagnostics which can tell you if you have certain issues. Two brands of computer that normally have diagnostic options are HP/Compaq and Dell. To access these diagnostic options:

• Power down the computer, wait a few seconds then turn it back on.
• HP - Immediately start pressing F2 on startup to access the diagnostic menu. Select Start Up Test, Quick, One Pass (if option is present) to begin the testing process.
• Dell - Immediately start pressing F12 on startup to access the diagnostic menu. Use the arrow keys to select Diagnostics from the menu.
• Write down any error codes and consult the internet, the computer manufacturer or a local technician for assistance.